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A TIMELY RESPONSE TO YOUR DISASTER

11/15/2018 (Permalink)

24 Hour Emergency Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO Franchise Professionals provide emergency water restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Need Emergency Service?
Call Now (706) 965-7378

A Fast Response Is Crucial

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, our SERVPRO franchise is strategically positioned to be faster to any size emergency.

An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of North Whitfield and Catoosa Counties arrives quickly and starts the water extraction process almost immediately.

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Flood and Storm Response

11/15/2018 (Permalink)

Responding To Your Disaster

Storm and flood damage can be devastating. Immediate action is needed, and you need the company with storm damage experience. SERVPRO of North Whitfield and Catoosa Counties has the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions.

Have Storm or Flood Damage?
Call Us Today (706) 965-5646

SERVPRO Franchise Professionals

Why Choose a SERVPRO Professional?

 

They’re Faster to Any Size Disaster

SERVPRO of North Whitfield and Catoosa Counties Professionals are dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

Learn More

 

We're Highly Trained Water Damage Specialists

We specialize in water and storm damage restoration, the cornerstone of our business. Our SERVPRO extensive water damage restoration training that enables them to get you back to normal.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Learn More

 

We Have the Resources to Handle Storms and Disasters

SERVPRO Franchise Professionals have a national network of over 1,700 Franchises across the country and elite Disaster Recovery Team strategically located throughout the country.

Learn More

Regardless of the Storm Damage, We Can Help

Storms occur with little warning and can be especially devastating, so you’ll need the company that you can trust to rise to the occasion. Regardless of the type of storm, SERVPRO Franchise Professionals can handle any size disaster. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources.

  • Flooding caused by heavy rains
  • Hurricanes and tidal surges
  • Tornadoes and wind damage
  • Ice and snowstorms
  • Wild fires

Advanced Technology

11/14/2018 (Permalink)

Advanced Technology and Techniques

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of North Whitfield and Catoosa County Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace.
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers remove airborne particles and contaminants.
  • Thermal foggers and deodorization agents control odors.

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Cleaning agents help to stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

OUR TECHNICIAN TRAINING

11/12/2018 (Permalink)

Being prepared from the start!

Since 1967, SERVPRO Industries, Inc., has been redefining the mitigation and restoration industries. In addition to training at the regional level, SERVPRO developed the National Training Center in 1992 to teach restoration and mitigation skills to Franchise Owners and insurance industry employees. SERVPRO of North Whitfield and Catoosa Counties is proud of the training and standards our employees are held to!

Employee Certification Training

A self paced program designed for the franchise employee. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning

New Franchise Training

A 15 day in-house, hands-on training program at our corporate training facility. Designed primarily for new franchise owners but also a valuable course for franchise employees. The program covers all aspects of:

  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning
  • Mold Mitigation

e-Learning

A web based program designed to be an ongoing self-paced training program. Video presentations and support materials are followed by a knowledge test at the end of each module.

IICRC Training Program

SERVPRO is an approved IICRC Training School that offers year-around classes in the following categories:

  • Fire Restoration
  • Water Restoration
  • Carpet Cleaning
  • Upholstery Cleaning
  • Applied Structural Drying
    (in our purpose-built ASD facility)

INDUSTRY STANDARDS

11/12/2018 (Permalink)

High standards to help ensure excellent service

As one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. These guidelines assure you receive the best restoration service in the industry when you call SERVPRO of North Whitfield and Catoosa Counties!

(706).965.7378

When you call our office directly, you are met by a trained and efficient office staff who is prepared to handle whatever issue you may have. SERVPRO of North Whitfield and Catoosa Counties is trained specifically to help you with your home or property damage! We will document and guide you through the process from the first call to the time our job is complete!

National Account Participation Agreement

SERVPRO Franchise Professionals must agree to 21 different guidelines to receive Insurance Client referrals from 1-800-SERVPRO. From insurance to background checks on employees, each requirement is maintained continually to help ensure clients get the best possible service providers performing work.

IICRC Validation

SERVPRO's drying workbook can provide complete industry standard validation. Proper equipment utilization and drying validation can be a part of every job file when you use SERVPRO as your vendor of choice.

Holiday Fire Prevention

10/29/2018 (Permalink)

Fire Damage Holiday Fire Prevention Don't let disaster ruin your family dinner!

The colder months are upon us

With them, come not only the Holidays, but also the time of year when most residential fires occur. SERVPRO of Jackson and DeKalb Counties wants to remind you to not only are safe, but also to prepare an escape plan with your family in the event the unthinkable happens.

Below you will find fire prevention safety tips, as well as a link to FEMA's website that outlines escape plans that you can utilize in your own home. We encourage you to become familiar with the safety tips, but also to forward this email along to family and friends as a loving reminder to be safe. 

Thanksgiving-

Did you know that Thanksgiving is the leading day of the year for residential fires involving cooking equipment?



  • Stay in the kitchen when you are cooking on the stovetop
  • Stay in the home when cooking your turkey and check it often
  • Never leave an oven on overnight, or while you are sleeping

Christmas-



  • When choosing a tree, always make sure to choose one with fresh, green needles that aren't falling off
  • Make sure to cut off the bottom 2 inches of the tree. This allows for the tree to stay more hydrated
  • Make sure the tree is at least 3 feet away from ANY heat source including ceiling lights



  • Heating sources too close to trees cause 1 in every 5 tree fires
  • Add water to the tree daily
  • Never connect more than 3 strands of lights together
  • Only use lights that have the label of an independent testing laboratory 
  • Turn lights off when leaving the home or going to sleep
  •  Follow the same cooking rules as stated above for Thanksgiving

General Fire Prevention Tips-

  • Have heating sources and chimneys cleaned and inspected annually
  • Turn portable heaters off when going to sleep
  • Have a sturdy screen in front of your fireplace
  • Test smoke alarms monthly
  • Extension cords are not meant to be a permanent source of power
  • Only plug one cooking source, such as a toaster or microwave into the same outlet

Our SERVPRO Water Mitigation Team

8/7/2018 (Permalink)

Water Damage Our SERVPRO Water Mitigation Team Water can cause damage beyond structure issues.

SERVPRO's Water Removal Team Rescues Homes

Water can take three forms when it becomes misplaced in a Ringgold or Varnell home. In attics and basements, as well as on roofs and gutters in the winter, ice can form in the coldest parts of the home. Inside, liquid water can show up in small drops from a minor leak or a flood. Either of these can bring about conditions where humidity in the air dramatically increases.

When a situation arises in a your home involving misplaced water, SERVPRO's water removal specialists expertly perform the needed services to restore the home to its preloss condition quickly. We also perform the work needed to ensure that similar incidents become much less likely to occur again in the future.

Our Green Fleet arrives Faster to Any Sized Disaster, complete with the water removal equipment and ready to begin extracting the water causing harm to your home and your family's possessions. Water damages anything within reach, and that reach includes anything within your home's entire space. Because humidity travels everywhere, no place remains entirely off limits.

When water comes from situations in the upper areas of your home, either from ice dams on your roof or an upstairs bathroom's leaky tub drain, water can seep downward and affect anything along the way. You can see the effect of floods and broken water pipes much more quickly, but both can cause extensive damage to your residence. We use hygrometers and other devices to locate the water in whatever form it takes, so we see exactly where to concentrate our efforts.

After pumping out the water wherever it collects in more than a few inches, we begin using other kinds of extraction equipment. We use different methods, according to IICRC standards, to re-establish normal levels of moisture and humidity inside your home. Almost everything contains some moisture, but excessive amounts can become a problem quickly. We compare readings taken inside your home of water-saturated materials to known and accepted amounts listed for those same items.

Then we use different machinery and equipment to eliminate the water and check for damaged areas that require further attention. Some materials sustain damage rather quickly, and these can cause problems when we do not replace them. However, our rapid response helps keep this to a minimal amount.

SERVPRO of North Whitfield and Catoosa Counties has a 24-hour emergency hotline, available by calling (706) 965-7378. When your home needs water removal experts to restore your home, so it is once more "Like it never even happened."

Red Cross and Fires

8/2/2018 (Permalink)

Each year, the Red Cross responds to nearly 64,000 disasters, the vast majority of which are home fires. So we set a goal to reduce fire-related deaths and injuries in the US by 25%.

On average:

  • 7 people die every day from a home fire, most impacting children and the elderly
  • 36 people suffer injuries as a result of home fires every day
  • Over $7 billion in property damage occurs every year

Every day, seven people die in home fires, most in homes that lack working smoke alarms. Sadly, children and the elderly disproportionately lose their lives. The American Red Cross wants to improve the odds and save lives- that’s why we launched our Home Fire Campaign in 2014.

A critical part of the campaign is Sound the Alarm, a series of home fire safety and smoke alarm installation events across the country. Together with fire departments and other community partners, Red Cross volunteers:

  • Canvass at-risk neighborhoods
  • Install free smoke alarms
  • Replace batteries in existing alarms
  • Provide fire prevention and safety education

 

In just three years, our home visits have accomplished so much, including the installation of more than 1 million smoke alarms and preparing more than 1 million people against home fires.

Join us April 28 through May 13 on a Sound the Alarm home visit in your community, where teams of volunteers will be installing 100,000 free smoke alarms in more than 100 cities across the U.S. Together, we can save lives!

Check out www.redcross.org/sound-the-alarm for more information and how to help in YOUR community!!

Your Time Is Precious

8/2/2018 (Permalink)

When you need it done right and done fast, call SERVPRO of North Whitfield and Catoosa. Did you know when you hire us for maintenance cleaning, you get around-the-clock restoration services built with you in mind? Quality cleaning and quick response - that is the SERVPRO way.

Can't figure out how to get the job done? Call SERVPRO of North Whitfield and Catoosa for all your emergency restoration needs. When you experience a fire, water or mold damage in your home or facility, you need fast response and the expertise to get the job done right, ensuring you can get back into operation as quickly as possible. Through it all, you expect the most reliable information and the very best service at a fair price. 

Types of Flood Damage

7/30/2018 (Permalink)

Storm Damage Types of Flood Damage Don't get caught without an option when flooding occurs!

SERVPRO Technicians are Standing By to Help Remediate Storm Damage in Your Home

Storm flooding is less common than clean water flooding but is much more destructive. Clean water floods start from a source inside the home, such as a water-based appliance or busted pipe. Storm floods come from outside the home, carrying waters caused by rainfall or river overflow into the home. As this water encounters many more substances and materials than most clean water floods, storm flooding comes with a host of unique issues SERVPRO personnel have to work against in the fight to get your home back to normal.

Staining

One of the most easily visible effects of storm damage in Fort Payne and Scottsboro is the staining of floors, walls, and furniture that comes with most of these floods. Even if it is only a very shallow layer of water, storm floods carry dirt, debris, chemicals, and plant matter that stain nearly everything they touch. In addition to heavy discoloration and warping of materials, stains of this sort usually imbue the damaged surface with a pungent and unpleasant odor. SERVPRO handles these messes with heavy cleaning equipment and special deodorizing foggers.

Organic Waste

Organic matter is one of the more unpleasant aspects of many storm floods. In addition to plants and timber, floodwaters can carry dead animals, fungi, and human waste into the home, creating potential biohazards requiring extreme care to handle. Luckily, we are fully certified to handle biohazards, so these issues should not interrupt our work process.

Power Outages

Power outages are a common facet of many storm damage cases, especially when far-reaching disasters like hurricanes are the principle cause of damage. Most of our equipment runs on alternative fuel sources or is self-powered, meaning that even though power may be out for the area, we should still be able to get work done and repair your home.

Here to Help!

SERVPRO of North Whitfield and Catoosa Counties is ready 24/7 to help local homeowners mitigate the effects of storms and weather disasters.

Call us at the first sign of trouble!

(706) 965-7378