SERVPRO of North Whitfield & Catoosa Counties Employee Photos

Ismael Solis

Ismael Solis

Production Manager

Ismael has been our production manager here at SERVPRO of North Whitifield & Catoosa Counties for two years. He grew up and lives in Dalton, Georgia and loves serving his community! Ismael aims to ensure each customer has an optimal experience with SERVPRO and works hard each day with the production crew. After hours, Ismael enjoys spending time outside swimming, playing basketball and camping. A knowledgeable member asset to our company, we are proud to have Ismael on our team!

Robert Pierson

Robert Pierson

Crew Chief

Robert, also known as Bobby, is a crew chief here at SERVPRO. Mr. Pierson is a wonderful asset to our team. A hard worker and a fun personality, he has proven to be a lot of help to the company. He has been with us for a while and it is a pleasure to have him around. We are very proud to have Mr. Pierson on the team!

Alberto Rosado

Alberto Rosado

Production Technician

Alberto is a production technician here at SERVPRO of North Whitfield and Catoosa Counties. A hard worker, Alberto assists with general labor tasks. He  currently resides in Dalton, Georgia and is happy to serve his home state. When he has time, Alberto enjoys watching soccer. Alberto has been with us for more than two years and we are grateful for his hard work!

Darlene Sullivan

Darlene Sullivan

Office Manager

Darlene has been with SERVPRO for more than six years. She serves as our office manager and her responsibilities of managing estimates, coordinating with our production crew, billing customer's insurance companies and compliance are vital to holding SERVPRO together! She is certified by the IICRC in Water Restoration and is Xactimate Level III certified. Born and raised in Trenton, Georgia, Darlene is always making people smile, which may have something to do with her past experience working as a clown for her local ministry! Give us a call and speak to Darlene - she is wonderful!

Natasha Eckelbarger

Natasha Eckelbarger

Sales and Marketing Representative

Natasha is our sales and marketing representative here at SERVPRO of North Whitfield and Catoosa Counties. Having worked here for more than a year, she truly enjoys building relationships with local business owners and insurance agents to help provide mitigation services. Natasha has lived in Georgia all her life and grew up in Chatsworth before moving to her current home in Ringgold. Natasha and her husband enjoy traveling in their free time. In face, they converted a minivan and drove to the Red Wood Forest in California to get married!

Ryan Ard

Ryan Ard

Sales and Marketing Manager

One of our newer additions, Ryan is the sales and marketing manager for our sales team here at SERVPRO of North Whitfield and Catoosa Counties. Ryan focuses on managing our marketing team and developing and executing sales and marketing initiatives. He also implements annual marketing calendars, which helps promote our franchise services and creates a diverse customer base. His goal is to improve customer satisfaction to ensure each customer has the highest quality experience!

Tonya

Tonya

Accounts and HR Administrator

Tonya is the accounts and HR administrator for us at SERVPRO of North Whitfield and Catoosa Counties. Her work mostly involves human resources tasks such as payroll and accounting. Tonya is new to us at SERVPRO and we feel lucky to have her! She enjoys listening to Motown music and currently lives in Chattanooga, Tennessee. 

Charles Head

Charles Head

Warehouse and Inventory Manager

Charles is our warehouse and inventory manager at SERVPRO of North Whitfield and Catoosa Counties! A valuable member of our team, Charles is primarily responsible for keeping the warehouse organized, ensure all equipment is working properly, and keeping our SERVPRO vehicles maintained. Charles grew up in Kentucky but now lives in Scottsboro, Alabama with his wife of 35 years! He has been with us for more than a decade. We are proud to have Charles on our team!

Amy Underwood

Amy Underwood

Office Administrative Assistant

Amy is SERVPRO of North Whitfield and Catoosa Counties' wonderful office administrative assistant! Her primary responsibilities include filing and creating reports, job management and tracking, answering customer calls and more. She loves to try new foods and currently lives in Scottsboro, Alabama. Amy has part of the SERVPRO team for more than a year and we are lucky to have her!

Julia Vachon

Julia Vachon

Marketing Support Coordinator

Introducing one of the newer members of our sales and marketing team! Julia is our marketing support coordinator here at SERVPRO of North Whitfield & Catoosa Counties. She is mainly responsible for managing our online marketing tactics such as our website and social media pages. Additionally, she develops content such as brochures, flyers and strategic promotional items. Originally from Michigan, Julia is new to our community. She helps plan and attend many of our marketing events, so if you see her, be sure to give Julia a warm welcome!