SERVPRO of North Whitfield & Catoosa Counties Employee Photos

male employee in black shirt

Ryan Ard


Ryan is our Sales and GENERAL MANAGER at SERVPRO of Chattooga, Dade and West Walker Counties. He is fairly new to our franchise but has already made a big impact! Ryan’s responsibilities include managing every branch of our business minus HR and accounting. He also develops and implements annual marketing plans, which helps promote our franchise services and creates a diverse customer base. He aims to improve customer satisfaction to make sure you have the highest quality experience!

Darlene Sullivan

Office Manager

Darlene has been with SERVPRO for more than six years. She serves as our office manager and her responsibilities of managing estimates, coordinating with our production crew, billing customer's insurance companies and compliance are vital to holding SERVPRO together! She is certified by the IICRC in Water Restoration and is Xactimate Level III certified. Born and raised in Trenton, Georgia, Darlene is always making people smile, which may have something to do with her past experience working as a clown for her local ministry! Give us a call and speak to Darlene - she is wonderful!

female employee with short hair and glasses

Tonya Crumsey

Accounting and HR Administrator

Tonya serves as our Accountant and Human Resources Administrator at SERVPRO of N. Whitfield & Catoosa counties. While she is primarily responsible for accounting and human resource duties, she wears many hats and is always willing to get things done. While being fairly new to SERVPRO, Tonya brings a wealth of financial and corporate knowledge to the organization. Tonya works within the leadership team here to ensure that the company is run efficiently. 

headshot of male technician short dark brown hair with a black SERVPRO shirt on.

Travis Murphy

Production Manager

Travis has recently has been promoted from assistant production manager to production manager. Prior to joining us, Travis gained more than 15 years of experience in construction. Travis has worked his way up the ladder and now his main responsibilities here at SERVPRO involve overseeing the production crew, completing all documentation, providing estimates, maintaining SERVPRO vehicles, assisting with production services and answering customer questions. Travis is also an IICRC-certified water damage technician. He enjoys spending time with his wife and daughter at their home in Ider, Alabama. When it comes to knowing who to trust after a loss, rest assured that you can trust this dedicated crew chief to make it "Like it never even happened."

headshot of male in jean shirt in front of a SERVPRO van

Nick Shank

Construction & Remodeling Manager

Nick started working as an independent adjuster years back in South Florida, where he handled daily claims in the south Florida area for multiple insurance carriers. After about 2 years in the insurance industry, he moved into the restoration side of things to get a better handle on that aspect of the business, it was a little more hands-on which he enjoyed. He worked my way up to Senior estimator within 6 months, after about a year and a half I decided to venture back into the insurance side of things again. This time I worked as a staff adjuster on the Catastrophe team for a third-party company, again handling claims for multiple carriers. I handled commercial and residential large losses and small losses. I recently moved to the Chattanooga area from Fort Lauderdale, FL and he's very happy and grateful to be a part of the SERVPRO team and cant wait to get started!

male employee with mustache and black shirt

Charles Head

Warehouse and Inventory Manager

Charles is our warehouse and inventory manager at SERVPRO of North Whitfield and Catoosa Counties! A valuable member of our team, Charles is primarily responsible for keeping the warehouse organized, ensure all equipment is working properly, and keeping our SERVPRO vehicles maintained. Charles been married for 35 years to his wife Tammy, and enjoys spending time with his grandchildren. He has been with us for more than a decade. We are proud to have Charles on our team!

headshot of male smiling with dark hair in front of a SERVPRO sign

Andrew Shields

Business Development Representative

Andrew is a native of Ringgold, Georgia, spending many of his younger years growing up in Atlanta. He is a music lover and an avid Atlanta Braves fan. Andrew is a proud husband to his wife, Jami, and a loving father to his two sons. Andrew is here to help build strong relationships between SERVPRO and business owners. 

Headshot of a male with dark hair in front of a SERVPRO sign

Drew Wheeler

Sales and Marketing Representative

Drew is our Sales and Marketing Representative here at SERVPRO of North Whitfield & Catoosa Counties. He was born and raised in Dalton, GA and comes to us with 9 years of sales & marketing experience. In his spare time, he creates & distributes apparel, stays strong in his faith, and enjoys sports. His responsibilities here at SERVPRO involve building relationships with insurance agents and local business owners in order to provide mitigation services. 

Alberto Rosado

Production Technician

Alberto is a production technician here at SERVPRO of North Whitfield and Catoosa Counties. A hard worker, Alberto assists with general labor tasks. He  currently resides in Dalton, Georgia and is happy to serve his home state. When he has time, Alberto enjoys watching soccer. Alberto has been with us for more than two years and we are grateful for his hard work!

headshot of male technician with black hat on, and black hoodie

David Ard

Crew Chief

David Ard is a technician at SERVPRO of North Whitfield & Catoosa Counties. He's from Jacksonville FL but currently resides in Chattanooga TN. We're excited to have him as a new member of our team. 

headshot of male crew chief black hat on smiling

Jacob Stanley

Crew Chief

Jacob is one a crew chief with us at SERVPRO of N. Whitfield & Catoosa Counties. He's been a crew chief for about 4 months so far and has been doing great leading our technicians. He enjoys sports and the outdoors and he looks forward to serving you!

head shot of male crew chief in SERVPRO shirt with low hair cut, wearing a hat

Corbin Adams

Crew Chief

Corbin is a new crew chief here with us at SERVPRO of N. Whitfield & Catoosa Counties. Outside of work he enjoys football, basketball, softball, and swimming. At work he enjoys helping those in need during fire, water, mold, and viral disasters.