SERVPRO of North Whitfield & Catoosa Counties Employee Photos

male employee in black shirt

Ryan Ard


Ryan is our Sales and GENERAL MANAGER at SERVPRO of Chattooga, Dade and West Walker Counties. He is fairly new to our franchise but has already made a big impact! Ryan’s responsibilities include managing every branch of our business minus HR and accounting. He also develops and implements annual marketing plans, which helps promote our franchise services and creates a diverse customer base. He aims to improve customer satisfaction to make sure you have the highest quality experience!

Darlene Sullivan

Office Manager

Darlene has been with SERVPRO for more than six years. She serves as our office manager and her responsibilities of managing estimates, coordinating with our production crew, billing customer's insurance companies and compliance are vital to holding SERVPRO together! She is certified by the IICRC in Water Restoration and is Xactimate Level III certified. Born and raised in Trenton, Georgia, Darlene is always making people smile, which may have something to do with her past experience working as a clown for her local ministry! Give us a call and speak to Darlene - she is wonderful!

male smiling with red hair, brown eyes, and a navy blue SERVPRO shirt on

Brad Robinson

Construction Manager

Brad is from Chattanooga, TN, and specializes in construction and remodeling with extensive field experience. Brad ran his own construction company and developed a great working relationship with all of his clients and contractors within our community and he carries on those same core values with our customers here at SERVPRO. He believes that perception is reality and output efficiency is key to any successful project. Brad’s primary goal is to have the customer feel in good hands any time they interact with the construction team here at SERVPRO.

female employee with short hair and glasses

Tonya Crumsey

Accounting and HR Administrator

Tonya serves as our Accountant and Human Resources Administrator at SERVPRO of N. Whitfield & Catoosa counties. While she is primarily responsible for accounting and human resource duties, she wears many hats and is always willing to get things done. While being fairly new to SERVPRO, Tonya brings a wealth of financial and corporate knowledge to the organization. Tonya works within the leadership team here to ensure that the company is run efficiently. 

headshot of male technician short dark brown hair with a black SERVPRO shirt on.

Travis Murphy

Production Manager

Travis has recently has been promoted from assistant production manager to production manager. Prior to joining us, Travis gained more than 15 years of experience in construction. Travis has worked his way up the ladder and now his main responsibilities here at SERVPRO involve overseeing the production crew, completing all documentation, providing estimates, maintaining SERVPRO vehicles, assisting with production services and answering customer questions. Travis is also an IICRC-certified water damage technician. He enjoys spending time with his wife and daughter at their home in Ider, Alabama. When it comes to knowing who to trust after a loss, rest assured that you can trust this dedicated crew chief to make it "Like it never even happened."

male employee with mustache and black shirt

Charles Head

Warehouse and Inventory Manager

Charles is our warehouse and inventory manager at SERVPRO of North Whitfield and Catoosa Counties! A valuable member of our team, Charles is primarily responsible for keeping the warehouse organized, ensure all equipment is working properly, and keeping our SERVPRO vehicles maintained. Charles been married for 35 years to his wife Tammy, and enjoys spending time with his grandchildren. He has been with us for more than a decade. We are proud to have Charles on our team!

headshot of male smiling with dark hair in front of a SERVPRO sign

Andrew Shields

Business Development Representative

Andrew is a native of Ringgold, Georgia, spending many of his younger years growing up in Atlanta. He is a music lover and an avid Atlanta Braves fan. Andrew is a proud husband to his wife, Jami, and a loving father to his two sons. Andrew is here to help build strong relationships between SERVPRO and business owners. 

Alberto Rosado

Production Technician

Alberto is a production technician here at SERVPRO of North Whitfield and Catoosa Counties. A hard worker, Alberto assists with general labor tasks. He  currently resides in Dalton, Georgia and is happy to serve his home state. When he has time, Alberto enjoys watching soccer. Alberto has been with us for more than two years and we are grateful for his hard work!

headshot of male technician with black hat on, and black hoodie

David Ard

Crew Chief

David Ard is a technician at SERVPRO of North Whitfield & Catoosa Counties. He's from Jacksonville FL but currently resides in Chattanooga TN. We're excited to have him as a new member of our team. 

headshot of male crew chief black hat on smiling

Jacob Stanley

Crew Chief

Jacob is one a crew chief with us at SERVPRO of N. Whitfield & Catoosa Counties. He's been a crew chief for about 4 months so far and has been doing great leading our technicians. He enjoys sports and the outdoors and he looks forward to serving you!

A lady with medium length dark brown hair, brown eyes and a blue shirt in front of a SERVPRO sign

Liz Callaway

Job File Coordinator

Liz began working for SERVPRO in 2016 while living in New Jersey and she's been addicted to the brand and business since then. Liz's role as Job file coordinator includes her communicating between the clients and the production team as well as keeping your valuable paperwork in order. When she's not at work, she can be found working on the restoration of my 100+-year-old house.

production tech male in a SERVPRO hat and a black SERVPRO t-shirt

Frank Russell

Production Technician

Frank is one of our production techs here at  SERVPRO of N. Whitfield & Catoosa Counties. He enjoys sports and outdoor activities. Frank is excited & thankful to be able to help those in need with our fire, water, and mold services. 

production tech male in a SERVPRO hat and a green SERVPRO t-shirt

Troy Early

Production Technician

Troy is one of our production techs here at  SERVPRO of N. Whitfield & Catoosa Counties. He's a family man that enjoys spending time with his wife and kids. Troy is excited & thankful to be able to help those in need with our fire, water, and mold services. 

male smiling in white shirt with black and green SERVPRO jacket on wearing black glasses

Rodney Cameron

Job File Coordinator

Rodney Cameron is a native of Chattanooga, TN and he has climbed the ladder from production technician to Job File Coordinator. In his spare time, he loves new adventures and taking on new challenges. His passions include anything that has to do with creativity, building, cultivating the community, and better serving our customers.